Page 8 - BREC's 2019 Annual Report
P. 8

   Superior Service Through Public Support + Citizen Involvement + Staff Engagement
Public Support
After a passionate debate over the location of the Baton Rouge Zoo, BREC worked with renowned consultants to create a master plan to renovate the Zoo and the surrounding park in its current location in an industrial, underserved area. More than 4,000 residents gave input through public meetings, surveys, social media, stakeholder meetings and a Party in the Park celebration of the completed master plan. Local and state elected officials also publicly expressed their support with some assisting with funding ideas.
Citizen Engagement
BREC has a robust citizen volunteer base with more than 15,000 volunteers donating more than 154,000 hours over the past three years. Using volunteer value estimates, BREC volunteers saved taxpayers over $4-million.
Staff Engagement
In response to an employee engagement survey, BREC created an annual Employee Appreciation Day allowing staff to experience a community park, receive professional development, and receive recognition for impactful work. Each department rotates hosting the event and in 2019, staff members got exclusive access to the State Fair outside of public operating hours and learned how to create a winning culture from a local CEO. Nearly 400 full and part-time staff attended, voted for Employee of the Year from their respective departments and cheered on winners of Superintendent awards.

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